About

Built inside a care home,
not a software office.

Kiwi is UK care home management software: eMAR, person-centred care plans, daily logs, risk, incidents, HR and invoicing in one login, for residential, nursing, learning disability and mental health homes.

Kiwi was founded by a former registered manager who spent 15 years watching software let care teams down, and set out to build the system they always needed. Today the Kiwi team in the UK sets new homes up and looks after them.

S Hashmi, founder of Kiwi
S HashmiFounder of Kiwi · former registered manager
Our founder

15 years running care homes. Then came Kiwi.

>15 years as a registered manager>built in-house>encrypted in transit, stored in London>UK team

Meet our founder, S Hashmi, a former registered care manager with 15 years of hands-on experience.

After more than a decade managing care homes, one thing became painfully clear: care software was supposed to make life easier, but more often than not, it did the opposite.

Complicated systems. Expensive contracts. Endless training. Hidden fees. Features nobody needed, while the ones that actually mattered were missing.

And switching providers? That was another headache entirely.

Weeks of transferring records, uploading care plans, training staff and trying to keep everything running while residents still needed looking after.

There had to be a better way.

With a lifelong passion for technology and a background in business, the idea for Kiwi was born.

Not another piece of software designed in a boardroom by people who had never worked in care.

Something different.

Software built from real experience, for people who actually work in care.

Kiwi was developed in-house, tested in real care homes and continuously improved based on feedback from the people using it every day.

Carers, nurses, registered managers, HR teams, activities coordinators, kitchen staff and even domestic teams all helped shape what Kiwi has become.

The care groups that first adopted the software continue to use it today.

And now, Kiwi is available to everyone.

Because switching shouldn't be difficult.

One of the biggest frustrations with care software has always been the transition.

That's why Kiwi takes care of migrating your existing data, completely free, before you even start.

No months of uploading records. No unnecessary disruption. No paying for a system you can't use yet.

Just a simpler way to get started.

Built with care. Designed to make a difference.

Today, Kiwi combines years of care management experience with modern technology, straightforward pricing and a genuine understanding of what care providers need.

No lengthy contracts. No unnecessary complications. No endless support tickets.

Just software that works the way care homes actually work.

And that's exactly how it should be.

An older woman and a carer laughing together on a garden bench among roses
Shaped by years of running care homes, not in a software office.
Kiwi at a glance

The facts, in one place.

UK office
286 Fir Tree Road, Epsom, Surrey KT17 3NN (visits by appointment only)
Also known as
Kiwi Care Home Software, Kiwi App, kiwiapp
What Kiwi is
UK care home management software: eMAR, person-centred care plans, daily logs, risk, incidents, HR and invoicing in one login, for residential, nursing, learning disability and mental health homes.
Who it is for
UK learning-disability, mental-health, supported living, nursing and residential care homes.
Price
£179.95 per home per month for homes up to 30 beds, £229.95 for homes with 31 beds or more. Every module included, free setup.
Free trial
30 days free. Card taken at sign-up, nothing charged until day 31; cancel before then and you pay nothing. Then billed automatically, cancel any time.
Cyber Essentials
Certified. Certificate number cbad3cac-e233-4b8a-a4cd-2897edde8bd3. Verify it
ISO 27001
ISO 27001 in progress
Founder
S Hashmi, former registered manager, 15 years running care homes
Company
Kiwi is a UK care software company serving UK care providers.
The glass Kiwi mascot walking down a care home corridor at night, carrying a tablet
Why the name Kiwi?

Small name. Powerful purpose.

Kiwi is named after New Zealand's kiwi bird, and the bird is a good description of what we set out to build.

The kiwi is small, but it is remarkably strong, resilient and determined. It cannot fly, and it does not need to. It finds its own way, and it gets on with the job quietly.

Most of all, the kiwi is nocturnal. It works through the night while everyone else is asleep. So does every care home. The night shift is where Kiwi was shaped, and where it earns its keep: the 2am round, the 4am check, the handover at seven.

That is the idea behind Kiwi. Care software does not need to be complicated. It needs to be dependable, simple to use and quietly working in the background, so your team can focus on what matters most: the people they care for.

Small but strongResilientDeterminedWorks through the nightFinds its own way
Switching

You should never start from a blank slate.

Every system our founder ever bought did the same thing. It took the money, sent a login, and left his managers to type in every resident, every medication, every member of staff, every care plan. Weeks of evenings. That is why homes stay on software they hate: the switch itself is the punishment.

So Kiwi does the opposite. Free set-up: we send you a list of what we can import for you, then load it before your first day. You check it, you tweak it, you get on with the shift.

Nobody else does this as standard. We do, because I have been on the other side of it.

Principles

What we will not do.

Never charge per bed

You pay per home, in one of two sizes. More residents or staff never cost you more.

Never lock you in

No minimum term, no notice period, and your full data on request.

Never sell modules separately

The whole home, day one. If we build something new, you get it.

Never build for the office first

If a carer cannot do it quickly on a phone, it is not finished. See Kiwi on every device.

Never hand you a blank slate

Free set-up: we send you a list of what we can import for you, then load it.

Never hide behind "contact sales"

The price is on the website. The demo is with people who know care homes.

See it running in 20 minutes.

A live walkthrough with our team. Your homes, your scenarios, your questions. Or start straight away. 30 days free. Card taken at sign-up, nothing charged until day 31; cancel before then and you pay nothing. Then billed automatically, cancel any time.

Or email sales@kiwiapp.co