Features

Every module a home needs.
One login. One price.

Kiwi is care management software for the whole home, in one calm system. Every care module is included, and every care module talks to every other one.

Start 30-day free trial →Book a demo

30 days free, nothing charged until day 31

eMARCare plansDaily logsRisk and incidentsHR and trainingFinance
Kiwi Care What's inside

Everything your home runs on.

Care plans, risk, behaviour, skin checks, medicines and the daily notes, in one calm system where every part talks to the others. Here are six of them at work.

Illustrated with demo residents and fictional data.

18/ 24Sections in place · Priya
Care plan
18In place
6To do
0Overdue
HAPEasy-read
CommunicationIn place
Nutrition and hydrationIn place
MobilityIn place
Positive behaviour supportIn place
RelationshipsIn progress
Person-centred planEasy-read HAPPCPStandard or easy-read PDF
Care records →
12HighAbsconding · Marcus · v2
Risk assessment
3Likelihood
4Severity
12Score
30 daysReview
  • v2 · Today 10:12High · 12Sam
  • v1 · 2 Sep, keptMedium · 8Ola
PEEP firstEvery version keptReview in 30 days
Risk and compliance →
14entriesThis month · Jordan
ABC chart

Entries by day this month

A · Antecedent
Missed walk
B · Behaviour
Shouting · intensity 3
C · Consequence
Redirected to the garden

Pattern foundThursday afternoons, after a missed walk. PBS plan updated.

ABC charts and incidents →
2marksSkin check today · Priya
Body map
12
  1. 1 · Right kneeBruise, 3 cm, yellowing. Cream applied.Photo
  2. 2 · Left shoulderDry skin. Emollient. Recheck Friday.Recheck Fri

✓ On the daily log and the care record

Daily logs and body maps →
5/ 5 signedMorning round · Jordan
eMAR
5Given
0Refused
1PRN
0Missed
  • Sertraline 50 mgOral · 08:00
  • Omeprazole 20 mgBefore food
  • Vitamin D 1000 IUOral
  • Risperidone 1 mgOral
  • Paracetamol 500 mg2 tablets
  • Oxycodone 5 mg capsules PRNControlled drug · witness requiredIf needed

✓ Round signed at 08:14 by Amy

eMAR →
3tapsFood and drink · Jordan
Daily log
Offered
WaterTeaJuice
How much
200 ml300 ml500 ml
Drunk
AllMostSips
Kiwi writesJordan was offered 300 ml of water and drank most of it.

✓ Logged at 09:41

Daily logs →

Illustrative, fictional data.

IncidentsHandoversHealth monitoringMAR chartsDocumentsVisitsGoalsHR and trainingFire safetyCleaningFleetFinanceand more →
Security and data

Encrypted in transit, backed up every night, and kept in London.

Care records are about vulnerable people, so security comes first. Your data is encrypted on the way to us, stays in the UK, and stays yours.

Cyber Essentials Certified
Encrypted in transit, encrypted backupsEverything your team writes is encrypted on the way to us, and we take an encrypted backup of it every night.
Stored only in LondonYour records live only on UK servers in London. The daily backups stay in the UK too.
Your own separate databaseEach organisation has its own database. Nobody else's data is in it, and nobody else can see yours.
Cyber security built inServers behind a firewall, logins protected against guessing, every request permission-checked and every upload checked before it is stored.

How we protect your data →

Switching

Switching is our job, not yours.

Other systems hand you a blank slate and a data-entry marathon. Free set-up: we send you a list of what we can import for you, then load it.

See how we move you over →Free setup, from £179.95 a month
The glass Kiwi mascot passing a box of records into a tablet
A woman relaxing on a sofa at home, smiling as she checks her phoneA man at his office desk glancing at his phone with a reassured smileA young man proudly holding a tray of cupcakes he has baked with his support worker
Every module

Explore each one.

eMAR

Kiwi's eMAR was built by a former registered manager who previously ran learning-disability, mental-health and nursing homes, and supported-living services, during his career.

Explore eMAR →

Care records

A person-centred record that reads like a story, not a form.

Explore Care records →

Daily logs

Carers tap chips, Kiwi writes a proper sentence with the time, the amounts and the person's name.

Explore Daily logs →

CQC and reports

Inspectors want to see that you know your risks, act on incidents and learn from them.

Explore CQC and reports →

HR and operations

Training expiry, supervisions, sickness, induction and shadowing.

Explore HR and operations →

Finance

Local authority, NHS continuing healthcare, top-ups, split funders, mid-month admissions, fee changes halfway through a period.

Explore Finance →
New

Hospital Passport: transfer summary.

When someone goes into hospital, Kiwi prints a transfer summary from the records you already keep: resuscitation status, allergies and who to call on page one, then their medicines with the last dose given, the MAR chart and what matters to them. A standard version for the ward and an illustrated easy-read one, both included in the price.

See what is in it →

Coming soon Kiwi Family: the family portal

Your loved ones, always at hand.

A warm window into your loved one's day. See how they are, what they have eaten and drunk, what they have been up to and the photos the team shares, with one tap to call the home.

Shared securely by your loved one's care home.

Included in your Kiwi plan at no extra cost when it launches.

Coming soonto the App Store
66bpmLatest · Today 08:10 · Amy
Heart rate
69Average
63Lowest
75Highest
7Readings

Last 7 days

  • Today 08:1066 bpmAmy
  • Yesterday 08:1569 bpmBen
  • 31 Oct 08:2063 bpmAmy
36.8°CLatest · Today 08:10 · Amy
Temperature
36.6Average
36.3Lowest
36.8Highest
14Readings
  • Today 08:1036.8 °CAmy
  • Yesterday 08:1536.6 °CBen
  • 31 Oct 08:2036.3 °CAmy
128/80mmHgLatest · Today 08:10 · Amy
Blood pressure
123/78Average
118/74Lowest
131/82Highest
14Readings
  • Today 08:10128/80Amy
  • Yesterday 08:15119/78Ben
  • 31 Oct 08:20118/82Amy
950mlDrunk today · by 16:00
Food and drink
950 mlof 1,500 ml
BreakfastAll
LunchMost (¾)
Afternoon snackHalf
SupperLater
Tea 200 mlWater 250 mlOrange juice 150 mlTea 200 mlSquash 150 ml

Drunk each day this week, in litres

Their care plan, in plain EnglishThe parts the home shares with families
About me
A retired teacher who loves her garden, crosswords and Radio 4.
How I like to be supported
A shower in the morning, and time to choose my own clothes.
Eating and drinking
Small portions, and strong tea with no sugar.
Getting about
I walk with a frame, with someone beside me on the stairs.
My routines
Up at seven, a nap after lunch, bed after the news.
TodayNotes, activities and meals, as the team writes them
  1. NotesMorning routine done.
  2. Personal careHad a shower and chose her blue cardigan.
  3. MealsPorridge with honey and a cup of tea. Ate it all.
  4. MoodCheerful, chatting about her garden.
  5. ActivitiesArt group: painted sunflowers. Photo shared.

Illustrative, fictional data.

Health at a glance

Pulse, blood pressure, temperature and oxygen as the team records them, and how their weight is trending over the month.

Food and drink today

What they have had to eat and how much they have drunk today, with the week at a glance.

Their care plan, in plain English

About them, how they like to be supported, eating and drinking, getting about and their daily routines.

Today's notes and activities

A shower, a good breakfast, the art group: the little moments of their day, written by the team as they go.

Current medicines

Their current medicines list, if the home switches it on.

Photos the team shares

Moments the team captures and shares with you, to keep for yourself.

One tap to call the home

On every screen, so you are always one tap from the people who know them best.

Private and safe

Only your own loved one, opened with Face ID on your phone, and every view is recorded.

And there is more

Everything they care about, in one place.

Illustrations of Kiwi Family features.

Easy from the first day

Made for families who are not used to apps.

  1. The care home gives you a username and a one-time password.
  2. Choose your own password and read the short terms.
  3. From then on, Face ID opens it. If two of your family live at the home, you choose who to see.

Not medical advice. The team writes notes and readings as they go, so the latest may not be there yet. Worried? Call the home. In an emergency, call 999.

New! Kiwi Rota: the rota add-on

The right people on every shift.

Build the week's rota, fill open shifts, see who has clocked in and approve leave, then export the hours for your payroll provider.

Optional add-on: £69 per home per month, any number of staff.

Opens from Kiwi with its own secure sign-in.

More about Kiwi Rota →

Everything in Kiwi Rota

From planning the week to the hours your payroll provider needs.

Plan the week

Build the rota shift by shift, or copy last week and adjust.

Fill from usual patterns

Fill the week from each person's usual pattern, never over approved leave.

Open shifts

Post the gaps as open shifts and fill them with the right person.

Publish the rota

Publish when it is ready, so everyone sees the same week.

Shifts on their phone

Staff see their own shifts on their phone.

Clock in at the home

Staff clock in and out on their phone, at the home.

Attendance

See who has clocked in for today’s shifts.

Signed-off timesheets

Check the hours and sign off each timesheet.

Leave, with balances

Leave requests and approvals, with each person’s balance.

Right to work

Right-to-work records, with a list of anything expiring in the next 90 days.

Pay rates and pay export

Set pay rates and export the hours for your payroll provider.

Two-step sign-in

Managers sign in with a second step.

And on the shift

Simple for staff, clear for managers.

Easy from the first week

Three steps to a published rota.

  1. Plan the week, or copy last week, and fill it from each person's usual pattern.
  2. Publish it. Staff see their own shifts on their phone and clock in at the home.
  3. Sign off the timesheets and export the hours for your payroll provider.

Managers sign in with a second step, and your rota records are kept in the UK. Opens from Kiwi with its own secure sign-in.

Illustrations with fictional names and data. Not a real screen.

Compatibility and App

Kiwi on iPhone, iPad and the office computer

Kiwi works on iPhone, iPad and computers in a modern browser today. A native app for iPhone and iPad is coming soon, and an Android app too.

See devices and the app →
The coming Kiwi app on an iPad in landscape, with the sidebar open
The Kiwi app for iPad: coming soon.

Kiwi Care for iPhone and iPad

Coming soon to the App Store, for care teams and, with Kiwi Family, for relatives. Kiwi also works on iPhone, iPad and computers, in a modern web browser, with nothing to install. See devices and the app.

Coming soonto the App Store

Illustrations of Kiwi Care app features.

Apple, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Also inside

The parts other systems forget.

Handovers with manager review

Low, important and critical flags. Important and critical wait for a manager's tick.

1:1 and 2:1 hourly logger

Built for enhanced observations, with cases, and every hour shows who recorded it.

Goals and memory book

Goals with milestones, a photo gallery per person, photo memories on the profile.

Fire safety

Weekly checks, events, documents, custom audits, photo evidence.

Cleaning charts

Folders, bulk creation, cleaning mode for domestic staff.

Fleet

MOT, tax, insurance, damage maps, mileage, reminders.

Appointments

A calendar of residents' appointments across the home.

Master console

One separate database per organisation, downloads, handover bundles, server backups.

Phone and iPad modes

Bottom tab bar, full-screen forms, camera capture, big touch targets.

Questions

Things managers ask.

What is care management software?

Care management software keeps a care service's records in one system instead of on paper and spreadsheets: care plans, daily notes, medicines, risk assessments, incidents, staff training and the paperwork around them. Kiwi is care management software built for UK care homes and supported living, with every care module included in one price per home.

Is Kiwi a care home management system?

Yes. Kiwi covers care records (care plans, daily logs and Hospital Passports), medicines (eMAR), safety (risk assessments, PEEPs, incidents and ABC charts), people (HR and training) and money (fees and invoicing) for each home, with one login. Kiwi Rota is an optional add-on for rotas and clock-in.

See it running in 20 minutes.

A live walkthrough with our team. Your homes, your scenarios, your questions. Or start straight away. 30 days free. Card taken at sign-up, nothing charged until day 31; cancel before then and you pay nothing. Then billed automatically, cancel any time.

Book a demoStart free trial

Or email sales@kiwiapp.co