CQC compliance software: your evidence,
ready before the inspector asks.

What CQC compliance software does, in plain terms

CQC compliance software keeps the records a care home uses as evidence of safe, well-run care: risk assessments with their history, incident reviews with what you learned, health monitoring, medicines records and an audit trail of who changed what. It can't make a home compliant on its own. That depends on the care you give and how you use what the records show.

What Kiwi keeps, ready for inspection

• Risk assessments with version history. Every change saves a new version, so you can show what was known on any date. PEEPs come first, and Kiwi flags anyone who doesn't have one.
• Incident reviews that can't be closed without learning. A root cause, lessons learned and an action plan are required to close. The review also records who was told and flags CQC notification and safeguarding.
• Health monitoring. BMI and weight change are worked out automatically from the weights you record (BMI once a height is on file). Blood pressure, pulse, temperature, oxygen, glucose, pain and the other measures are recorded and charted over time.
• Medicines records. eMAR, MAR charts, PRN protocols and controlled drugs with a witness.
• An audit trail and record history. Who signed in, opened a person's record, downloaded a file or changed a record, and when. Edits to care records such as daily logs, incidents and care plan sections keep the earlier version, and the audit log can't be edited or deleted.
• Reports and records you can download. Reports for any date range and a full care record for each person, as PDF or CSV.

Care audit and compliance software: the evidence it keeps

Audits check whether records are complete, current and acted on. Kiwi doesn't replace your audit schedule or your own audit tools, but it keeps the evidence your audits look at in one place:

• an audit trail of every change, with who made it and when;
• care plan sections and risk assessments that show when a review date has passed;
• incidents that can't be closed until a root cause, lessons learned and an action plan are recorded;
• training that shows who is in date or due soon;
• reports for any date range as PDF or CSV.

Your audit then becomes a check of the system, rather than a hunt through paper.

What compliance software can't do for you

• It can't make you compliant. CQC judges the care people receive, how well you lead the service and how you act on what your records show.
• It doesn't send notifications to CQC. Sending statutory notifications is the registered person's legal duty under the Care Quality Commission (Registration) Regulations 2009 (for example Regulation 16 for deaths and Regulation 18 for other incidents). Kiwi's incident review records whether a notification was sent and who else was told, with who reviewed it and when. You submit the notification to CQC yourself.
• It isn't approved by CQC. CQC doesn't approve or endorse any software.
• It doesn't replace your policies, training or audits. It holds the evidence that they're working.
• It doesn't change what CQC looks for. CQC still assesses services against its current framework and the fundamental standards (Regulations 9 to 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014) until its planned new framework comes in. Kiwi doesn't sort or label your records by CQC's questions or statements.