A learning disability care management platform designed around positive behaviour support, easy-read plans and the day-to-day of supporting people with a learning disability, not a home care rota tool with a care plan bolted on.
If you run learning disability services you already know the problem. You buy a system, and it asks you to record a bath, a meal and a set of observations. It has nowhere sensible for a positive behaviour support plan, nowhere for an ABC chart, nowhere for a communication passport, and no concept of a person who needs two staff in the community and one at home.
So your team keeps the real record where it always was, in a lever arch file, and the software becomes a tick-box exercise that nobody trusts. The inspector spots that in ten minutes.
Kiwi was written inside learning disability and mental health homes by the person who owns them. Every screen came from a shift where the old way did not work. That is the whole difference.
A PBS plan that lives with the person, links to their ABC charts, and shows whether the proactive strategies are actually being used.
Antecedent, behaviour, consequence tapped in at the time, on a phone, with intensity and duration. The pattern surfaces itself over weeks.
Health action plans and person-centred plans in a standard version and an illustrated easy-read version, from the same record.
How this person tells you they are in pain, what a raised voice means, what a good day looks like. Where a new agency worker will actually read it.
Seizure type, duration, rescue medication, recovery, and a chart that shows the pattern when you sit with the neurologist.
The level is on the profile, on the meal log and on the handover. Nobody has to remember it.
Mental Capacity Act assessments and best interest decisions tied to the decision they were made for, with review dates that chase themselves.
Staffing ratios recorded against the activity, so funding conversations start from evidence rather than memory.
Every restriction logged, reviewed and counted, because that is the first thing a learning disability inspector asks about.
| What you need | Generic care software | Kiwi |
|---|---|---|
| PBS plan | A document you upload as a PDF | A live plan linked to ABC data and reviewed on a cycle |
| ABC chart | Free-text note, if anything | Structured chips, intensity, duration, automatic pattern view |
| Easy-read plans | Not offered | HAP and PCP in standard and illustrated versions, one tap to PDF |
| Communication passport | A folder somewhere | On the profile, first thing an agency worker sees |
| Epilepsy | A note in daily logs | Seizure record with type, duration, rescue medication and trend |
| Restrictive practice | Rarely tracked | Logged, counted, reviewed, reportable |
| Setup | Here is your login, start typing | Send us your data and we build the home for you, free |
The record of a person with a learning disability is mostly about how they communicate, what keeps them regulated, and what happens when things go wrong. The record of an elderly resident is mostly about health and personal care. Software built for the second will always make you fight it for the first. Kiwi starts from the first and covers the second properly too.
Sensory profiles, structured routines and predictability are not optional extras for autistic people, they are the plan. Kiwi lets you record a sensory profile, tie it to the care plan, and show an inspector that the routine on paper is the routine the person actually gets. For people with profound and multiple learning disabilities, the detail sits where it belongs: positioning, seizure activity, bowel care, hydration, all of it visible in one place.
Learning disability inspections focus hard on restrictive practice, on whether people have choice and control, and on whether the service is a hospital in disguise. Kiwi produces exactly that evidence as a by-product of the shift: who chose what, who was restricted and why, how often, and what changed afterwards.
If you run supported living alongside registered homes, the same account covers both. See the supported living page for how that works.
Spreadsheets, exports from your old system, even scanned MAR sheets. We upload your homes, staff, residents, medications and care plans before your first day, inside the one-off £169.95 setup. Your team logs in to a home that is already there.
Both, but it was built in learning disability and mental health homes first. That means PBS plans, ABC charts, easy-read HAP and PCP, communication passports, epilepsy records and restrictive practice reporting are core features rather than things you have to improvise. It also handles nursing and residential care properly.
Yes, and they are linked. The PBS plan sets out the proactive and reactive strategies. ABC charts record what actually happened. Because they sit together, you can see whether the strategies are being followed and whether they are working, which is the question a reviewer will ask.
Yes. Health action plans and person-centred plans can be produced in a standard version and an illustrated easy-read version from the same underlying record, so the two never drift apart.
Yes. Seizures are recorded with type, duration, rescue medication and recovery, with a trend view for clinic appointments. IDDSI levels sit on the profile and appear on meal logs and handovers.
The same as everything else: £279.95 per home per month, whatever the size of the home, with a £169.95 one-off setup. Three homes and over get 15% off, five and over 20%, ten and over 30%.
Most homes are live within a week. You send us whatever you have and we upload your homes, staff, residents, medications and current care plans for you, free, before day one.
A live walkthrough with the person who built it. Your homes, your scenarios, your questions.