A learning disability care management platform designed around positive behaviour support, easy-read plans and the day-to-day of supporting people with a learning disability, not a home care rota tool with a care plan bolted on.
30 days free, nothing charged until day 31
Updated November 2026
If you run learning disability services you already know the problem. You buy a system, and it asks you to record a bath, a meal and a set of observations. It has nowhere sensible for a positive behaviour support plan, nowhere for an ABC chart, nowhere to record how the person communicates, and no concept of a person who needs two staff in the community and one at home.
So your team keeps the real record where it always was, in a lever-arch file, and the software becomes a tick-box exercise that nobody trusts. The inspector spots that in ten minutes.
Kiwi was written inside the learning disability homes our founder previously ran during his career as a registered manager. Every screen came from a shift where the old way did not work. That is the whole difference.
A PBS plan that lives with the person, links to their ABC charts, and shows whether the proactive strategies are actually being used.
Antecedent, behaviour, consequence tapped in at the time, on a phone, with intensity and duration. The pattern surfaces itself over weeks.
Health action plans and person-centred plans in a standard version and an illustrated easy-read version, from the same record.
Communication needs recorded on the profile (preferred method, aids such as Makaton or PECS, how the person shows pain).
Record each seizure in the daily log (what happened, how long, rescue medication given and recovery), with an epilepsy risk assessment and a PRN protocol for rescue medication.
The level is on the profile, on the meal log and on the handover. Nobody has to remember it.
Mental Capacity Act assessments, best-interests decisions and DoLS details in the capacity and consent section of the care plan, with every earlier version kept. A DoLS review date sits on the person's profile and shows as overdue once it passes.
Staffing ratios recorded against the activity, so funding conversations start from evidence rather than memory.
Restrictive practices recorded in the PBS plan and on ABC charts, with review dates.
Price for a learning disability service: £179.95 per home per month up to 30 beds, £229.95 over 30 beds, everything included, free set-up, monthly.
Our buyer's guide sets out the seven things to test any learning disability system on, from positive behaviour support and ABC charts to restrictive practice, communication, easy-read plans, epilepsy records and health flags. It also lists the questions to ask on a demo, so you can test any supplier, including us, against the same list.
| What you need | Generic care software | Kiwi |
|---|---|---|
| PBS plan | A document you upload as a PDF | A live plan linked to ABC data and reviewed on a cycle |
| ABC chart | Free-text note, if anything | Structured chips, intensity, duration, automatic pattern view |
| Easy-read plans | Not offered | HAP and PCP in standard and illustrated versions, one tap to PDF |
| Communication needs | A folder somewhere | On the profile: preferred method, aids such as Makaton or PECS, how the person shows pain |
| Epilepsy | A note in daily logs | Seizure log in the daily notes, with an epilepsy risk assessment and a PRN rescue protocol |
| Restrictive practice | Rarely tracked | Recorded in the PBS plan and on ABC charts, with review dates |
| Setup | Here is your login, start typing | Free set-up: we send you a list of what we can import for you, then load it |
A positive behaviour support review asks three things: what has been happening, whether the plan is being followed, and whether the plan still fits the person. The answers should come from the record, not from memory in the meeting. This is where each one sits in Kiwi.
| Question at the review | Where the answer comes from |
|---|---|
| How often, and when? | The behaviour analysis view shows episodes per day over the dates you choose, a weekday-by-hour heatmap, and breakdowns by location and behaviour. |
| One place, one time or one member of staff? | ABC charts filter by person, member of staff, home, location, intensity and date, with a search across what was written. For time of day, use the weekday-by-hour heatmap. |
| What came before each episode? | Read the antecedents in the charts. You can search the chart text for a word such as "noise", but there is no filter by antecedent, so a person still does the reading. |
| Which reactive strategies were used? | Managers' behaviour analysis report can also filter by the intervention used. |
| Has the current plan been signed? | PBS is a section of the person's care plan. A member of staff can sign it to confirm they've read it and will follow it. Kiwi shows the latest signature and when it was made, and flags the section for re-signing after an update. It doesn't keep a list of everyone who has signed, so keep your team's read-and-sign record alongside it. |
| What did the plan say before? | Every earlier version of the section is kept, so you can show what changed after the last review. |
| When is the next review? | The section can carry a next review date, shown as overdue once it passes. |
For the plan itself, section by section, see our positive behaviour support plan example. For recording so the pattern shows, see our guide to ABC charts.
The record of a person with a learning disability is mostly about how they communicate, what keeps them regulated, and what happens when things go wrong. The record of an elderly resident is mostly about health and personal care. Software built for the second will always make you fight it for the first. Kiwi starts from the first and covers the second properly too.
Sensory profiles, structured routines and predictability are not optional extras for autistic people; they are the plan. Kiwi lets you record a sensory profile, tie it to the care plan, and show an inspector that the routine on paper is the routine the person actually gets. For people with profound and multiple learning disabilities, the detail sits where it belongs: positioning, seizure activity, bowel care, hydration, all of it visible in one place.
Learning disability inspections focus hard on restrictive practice, on whether people have choice and control, and on whether the service is a hospital in disguise. Kiwi records that evidence as part of the shift: who chose what, restrictive practices in the PBS plan and on ABC charts with review dates, and what changed afterwards.
If you run supported living alongside registered homes, the same account covers both. See the supported living page for how that works.
Care records are about vulnerable people, so security comes first. Your data is encrypted on the way to us, stays in the UK, and stays yours.
Both, but it was built in learning disability homes first. That means PBS plans, ABC charts, easy-read HAP and PCP, communication needs on the profile, epilepsy records and restrictive practices recorded in the PBS plan are core features rather than things you have to improvise. It also handles nursing and residential care properly.
Yes. The same tools built for learning disability services support autistic adults: a positive behaviour support section in the care plan, ABC charts with a behaviour analysis heatmap, easy-read HAP and PCP, and communication needs on the profile.
Yes, and they are linked. The PBS plan sets out the proactive and reactive strategies. ABC charts record what actually happened. Because they sit together, you can see whether the strategies are being followed and whether they are working, which is the question a reviewer will ask.
Yes. Health action plans and person-centred plans can be produced in a standard version and an illustrated easy-read version from the same underlying record, so the two never drift apart.
Yes. Each seizure is recorded in the daily log (what happened, how long, rescue medication given and recovery), with an epilepsy risk assessment and a PRN protocol for rescue medication. IDDSI levels sit on the profile and appear on meal logs and handovers.
The same simple price as every other service: £179.95 per home per month for homes up to 30 beds and £229.95 for homes over 30 beds, with everything included and no setup fee. From your third home you get 20% off your Kiwi subscription (Kiwi Rota isn't included), 25% at four and 30% at five, and six or more homes get one group price. Paying annually takes another 10% off.
We agree a go-live date with you once we've seen what you'd like us to import. Free set-up: we send you a list of what we can import for you, then load it before day one.
Yes. ABC charts can be filtered by person, member of staff, home, location, intensity and date, and you can search the text of the charts. The behaviour analysis view shows episodes per day, a weekday-by-hour heatmap, and breakdowns by location and behaviour. There is no filter by antecedent, so the antecedents are read in the charts themselves.
Yes. Kiwi prints a Hospital Passport as a PDF in two versions: a clinical A4 version with the must-know facts on page one, and an easy-read red, amber and green version. The green About me part is filled in mainly from the care plan, and any critical fact that hasn't been recorded prints as NOT RECORDED, so gaps show before the person goes into hospital.
The PBS plan is a section of the person's care plan. A member of staff signs the section to say they've read it and will follow it, and Kiwi shows who signed last and when. It keeps the latest signature, not a list of everyone who has signed. When the section is updated it is flagged for re-signing, and the earlier version is kept, so you can show what the plan said before the change.
Read the guide →
Positive behaviour support plan example, section by sectionRead the guide →
Communication passports and total communicationRead the guide →
Supporting people with profound and multiple learning disability (PMLD)Read the guide →
LeDeR, STOMP and annual health checksRead the guide →
Restrictive practice and restraint reductionRead the guide →
A live walkthrough with our team. Your homes, your scenarios, your questions. Or start straight away. 30 days free. Card taken at sign-up, nothing charged until day 31; cancel before then and you pay nothing. Then billed automatically, cancel any time.
Or email sales@kiwiapp.co