Residential care

Software for residential care homes
your team will actually use.

Software for care homes that carers finish rather than avoid: 24-section person-centred plans, quick daily logs, eMAR, risk and incidents, HR and invoicing, in one login with every module included.

30 days free, nothing charged until day 31

Updated November 2026

The problem

The best care plan in the world is worthless if nobody writes in it.

Every residential home has the same problem. The care plans are beautiful because the manager wrote them on a Sunday. The daily logs are thin because a carer at the end of a twelve-hour shift has to type a paragraph into a box, and typing a paragraph is the last thing they want to do.

So the record does not reflect the care. The care is usually good. The evidence is poor. And the inspection judges the evidence.

Kiwi fixes the input end. A carer taps chips and Kiwi writes the sentence. The log is done in a few moments, in the person's own detail, timestamped and attributed.

Built for this

What this sector actually needs.

Care planning software carers finish

A 24-section person-centred plan that is built from the assessment and reviewed on a cycle, not rewritten from scratch each year.

Quick daily logs

Chips build a natural sentence. Photos and body maps attach. Seven departments, and managers can build their own.

eMAR without the drama

Rounds grouped by resident, PRN with running counts, controlled drugs witnessed, a real MAR chart.

Risk that is scored and versioned

One universal template, PEEPs first, every version kept.

Incidents that produce learning

Root cause, lessons, actions, safeguarding flags, closed by a manager.

HR and training in the same place

Training matrix with expiry tracking, supervisions, inductions, sickness and holidays.

Invoicing built for care funding

Multi-funder splits, prorating, mid-period fee changes, immutable PDFs once approved.

Occupancy and vacancies

Live occupancy on the dashboard so you know what an empty bed is costing you.

Family and professional visits

Recorded and written to the log automatically.

Carers serving tea and cake to residents at a garden partyA carer leading a chair exercise class with residentsA resident laughing with a visiting relative while a carer brings tea
In the record

What Kiwi records for residential care homes

  • A 24-section person-centred care plan, reviewed on a cycle
  • Quick daily logs, with photos and body maps
  • eMAR with rounds by resident, PRN running counts, witnessed controlled drugs and a MAR chart
  • Risk assessments, scored and versioned, PEEPs first
  • Incidents with root cause, lessons, actions and safeguarding flags
  • Training matrix with expiry tracking, supervisions, inductions, sickness and holidays
  • Invoicing with multi-funder splits, prorating and mid-period fee changes
  • Live occupancy on the dashboard
  • Family and professional visits, written to the log

Price for a residential care home service: £179.95 per home per month up to 30 beds, £229.95 over 30 beds, everything included, free set-up, monthly.

Side by side

Generic care software against Kiwi.

Daily realityMost systemsKiwi
Writing a logType a paragraph into a boxTap three chips, Kiwi writes the sentence
Care plan reviewRewrite the documentReview the sections that changed, keep the history
Evidence for CQCAssemble it before an inspectionProduced as a by-product of the shift
Agency staffFull access or no accessToday-only mode with what they need and nothing else
FinanceA separate systemResidents, homes and funders come live from the records
PricePer bed, per module, plus add-onsFrom £179.95 per home, everything included

Care planning systems and the thing they all miss

A care planning system is judged on whether the plan matches the life. That means the plan has to change when the person changes, and the change has to come from the floor. If updating a plan requires a manager and a laptop, the plan will be out of date within a month. Kiwi lets the change start where it is noticed.

One price, every care module

Most residential homes we speak to are paying for a core system, then a medication module, then a rota module, then a family portal. Kiwi is one price per home, from £179.95 a month: every module, unlimited staff and devices, free setup, rolling monthly. Kiwi Rota is an optional add-on, at £69 per home per month. Kiwi Family, our family portal, is coming soon and will be included at no extra cost.

If you also run learning disability or mental health services, the same account covers those properly rather than approximately.

Switching

Free set-up: we send you a list of what we can import for you, then load it. Kiwi works for care providers anywhere in the UK: it runs in the browser and on phones and tablets, and set-up is done remotely.

Security and data

Encrypted in transit, backed up every night, and kept in London.

Care records are about vulnerable people, so security comes first. Your data is encrypted on the way to us, stays in the UK, and stays yours.

Cyber Essentials Certified
Encrypted in transit, encrypted backupsEverything your team writes is encrypted on the way to us, and we take an encrypted backup of it every night.
Stored only in LondonYour records live only on UK servers in London. The daily backups stay in the UK too.
Your own separate databaseEach organisation has its own database. Nobody else's data is in it, and nobody else can see yours.
Cyber security built inServers behind a firewall, logins protected against guessing, every request permission-checked and every upload checked before it is stored.

How we protect your data →

Questions

Residential care home software: questions managers ask

Does Kiwi support dementia care?

Yes, through the everyday record rather than a separate module: person-centred care plans across 24 sections, a memory book, a 0–10 pain score that also appears on the Hospital Passport, and ABC charts with a behaviour analysis heatmap to help staff understand distress.

Is this care planning software for care homes specifically?

Yes. It is built for UK residential, nursing, learning disability and mental health homes, with a 24-section person-centred care plan, easy-read versions where they are needed, and reviews on a cycle.

Will carers actually use it?

That was the whole design brief. A daily log takes a few moments on a phone, with chips that build the sentence, so the record gets finished during the shift rather than at the end of it.

Does it include medication?

Yes, full eMAR is included at no extra cost, with a real MAR chart, controlled drugs with witnesses, stock control and a medicines dictionary with links to BNF and eMC information where available.

Can we give agency staff limited access?

Yes. Today-only mode gives them what they need for the shift and nothing more.

Is invoicing included?

Yes. Residents, homes and funders come live from the care records, with multi-funder splits, prorating and immutable invoices once approved.

What is the total cost for a residential home?

£179.95 per home per month for homes up to 30 beds and £229.95 for homes over 30 beds, with everything included and no setup fee. From your third home you get 20% off your Kiwi subscription (Kiwi Rota isn't included), 25% at four and 30% at five, and six or more homes get one group price. Paying annually takes another 10% off.

What should software for care homes include?

At a minimum: an eMAR for medicine rounds, person-centred care plans with review dates, daily logs, risk assessments and incidents, so the records an inspector asks for are in one place. Some homes also want HR and training records and invoicing in the same system, so staff use one login. Kiwi includes all of these, with every module in one monthly price per home: £179.95 up to 30 beds, £229.95 for 31 beds or more.

Read next

Guides for this sector.

See it running in 20 minutes.

A live walkthrough with our team. Your homes, your scenarios, your questions. Or start straight away. 30 days free. Card taken at sign-up, nothing charged until day 31; cancel before then and you pay nothing. Then billed automatically, cancel any time.

Or email sales@kiwiapp.co