Critical PHP security flaw: care providers asked to check their websites

On 21 October 2026 the National Cyber Security Centre (NCSC) warned of a critical security flaw in PHP, the software that runs many websites, including those built on WordPress, Drupal and Joomla. A fix has been released. Digital Care Hub, which supports adult social care providers with data and cyber security, alerted the sector the next day and asked providers to check their websites with whoever manages them.

A glass web browser window with a glass shield and a small spanner in front of it, the image for our story on the critical PHP security alert for care provider websites.

What the flaw is

PHP is a widely used programming language for websites. The NCSC says the issue involves the way PHP handles running out of memory, which can corrupt memory. In its words, under certain conditions this "could be exploited to achieve unauthenticated remote code execution". In plain terms, an attacker might be able to run their own commands on a web server without logging in.

Two vulnerabilities are listed: CVE-2026-109618 and CVE-2026-109619. The NCSC says organisations using any version of PHP are affected, and that PHP has released a security update that fixes it. Its page does not say whether the flaw has been exploited in the wild.

Why care providers should pay attention

Many care providers have a website, and some are built on WordPress or a similar system that runs on PHP. Some also use online forms for enquiries, referrals or job applications. A compromised website could be used to change pages, capture what people type into forms, or attack visitors.

Digital Care Hub's alert of 22 October 2026 made the point simply: any organisation that runs a website may be affected. It gave two routes:

  • If an external company manages your website, check they know about the issue, ask them to apply the fix, and make sure they are following NCSC advice.
  • If you manage your own website and it uses PHP, follow the actions NCSC has published.

What the NCSC recommends

The NCSC's advice for affected organisations is, in summary:

  1. find every system that runs PHP, starting with anything connected to the internet;
  2. update to the latest version of PHP, internet-facing systems first;
  3. if you cannot update straight away, apply the temporary mitigations published by the PHP Foundation;
  4. if that isn't possible, consider taking the system offline;
  5. if you couldn't update or disable it quickly, check for signs of compromise, and get help from an NCSC-assured incident response provider if needed;
  6. keep watching for updates from third-party vendors, because some products and services include PHP inside them.

Where this fits with your wider obligations

The 2026-27 Data Security and Protection Toolkit (DSPT), with a 30 June 2027 deadline, is now open. Keeping systems up to date and managing IT suppliers are part of good data security, and a prompt, recorded response to an alert like this is useful evidence when you complete the toolkit.

If you think personal data may have been exposed through your website, treat it as a potential data breach and follow your incident procedure, including deciding whether it needs reporting.

What this means for your service

  • Email your website company today. Ask: does our site use PHP, has it been updated for the October 2026 NCSC alert, and when was it done? Keep their reply.
  • Don't forget other web systems. Online forms, booking tools, staff portals or intranets may also use PHP. Ask each supplier.
  • If you look after the site yourself, apply the update or ask a competent IT provider to do it. Don't leave it.
  • Check your website admin accounts. Remove old users and make sure two-step verification is switched on where available.
  • Record what you did in your IT or data security log. It helps with your DSPT and shows good governance.
  • No need to panic. A fix exists. The main risk is leaving it unapplied.

Sources

How we report: our editorial standards · corrections

Related guides from Kiwi

Kiwi News desk. Corrections and updates policy.

More on Digital & data

See it running in 20 minutes.

A live walkthrough with our team. Your homes, your scenarios, your questions. Or start straight away. 30 days free. Card taken at sign-up, nothing charged until day 31; cancel before then and you pay nothing. Then billed automatically, cancel any time.

Or email sales@kiwiapp.co